FAQ
Frequently asked questions
Quick answers to the questions we hear most. Can't find yours? Get in touch.
Website development
Your logo, a short description of your organization, the services you want to highlight, and any photographs you have permission to use. We help with the structure and wording.
Yes. Every website we build is designed for phones first and tested on tablets and desktops.
Software development
Yes. We start with a discovery session to understand your workflow, then agree a phased scope before development.
Pricing and quotations
Every project is quoted individually based on scope. Request a quote and we will review your requirements before preparing a quotation. Prices are quoted in KES.
No quotation is final until it has been reviewed and confirmed in writing by REON TECH KE and accepted by you.
Project timelines
Timelines depend on scope, content readiness, and feedback cycles. We agree an estimated range during planning rather than promising fixed dates up front.
Maintenance and support
Yes. Maintenance and support can be arranged after launch. Contact us to discuss what you need.
Hosting and deployment
Yes. We assist with domain configuration, DNS, SSL setup, and deployment.
Payments and integrations
Payment integrations can be scoped for your project. They are only enabled once provider credentials, permissions, and testing are complete.
Privacy and security
We collect only what is needed, restrict access to authorized staff, and design data handling with the Kenya Data Protection Act, 2019 in mind. See our privacy policy for details.
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